Privacy Policy

Introduction

At https://elderly-care-edinburg-texas.primarycareaid.com (hereinafter referred to as “Elderly Care Edinburg Texas,” “we,” “our,” or “us”), we prioritize the privacy and security of your personal information. This comprehensive Privacy Policy details our practices regarding the collection, handling, and protection of data in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, South Africa’s, and other relevant state-specific privacy laws.

Scope

This policy encompasses all aspects of our website, applications, services, and products offered under the domain https://elderly-care-edinburg-texas.primarycareaid.com. However, please be advised that it does not extend to third-party platforms, apps, or services accessed through links on our site, which have their own privacy policies governing data collection and use.

Processing Activities

This policy outlines the practices when users:

Utilize our applications and services as authorized users.
Visit websites linked to this Privacy Policy.
Engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details required to set up and maintain your user account.
Payment Information: Data related to financial transactions, such as credit card numbers, billing addresses, and payment history.
Financial Information: Records of financial activities, investments, or banking details (if voluntarily provided).
Purchase Information: Details about products or services purchased from us, including quantities, dates, and transaction amounts.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or location data.
Location Data: Information about your physical location when you use our location-based services.
Feedback: Comments, suggestions, reviews, or ratings shared with us.
Social Media Information: Data from social media platforms when users interact with our content or engage with us on these platforms.
Product Information: Details about products viewed, purchased, or added to a shopping cart on our e-commerce platform.

We obtain this data through direct user input, interactions with our services, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who have consent to share such information, subject to their respective privacy policies.

Cookies

We employ cookies to enhance user experience and gather analytics on website usage. Cookies are categorized as:

Strictly Necessary: Essential for navigating our site and ensuring basic functionalities.
Preference: Personalized settings and features based on user choices.
Analytics: Tracking aggregated data for improving services, understanding user behavior, and personalizing content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected for, including legal obligations and valid business interests. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with applicable privacy laws.

Security Measures

We have implemented robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. This includes:

Secure data transmission protocols, such as encryption.
Engagement of secure third-party processing partners who adhere to strict privacy and security standards.
Regular reviews and updates of our security measures to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding personal data, including:

Access, rectification, or erasure of your data.
Right to restrict processing, request portability of data, or object to certain uses.
Non-discrimination and equal treatment in the context of data handling.

To exercise these rights or for data-related queries, please reach out to our privacy team using the contact information provided below. We will respond within a reasonable timeframe as per applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or to exercise your data rights:

Email: [email protected]

Mail: [Address], Attention: Privacy Team